Privacy Policy

Last updated: May 17, 2026

1. Introduction

SID AI (“SID,” “we,” “us,” or “our”) operates the getsid.ai website and the SID mobile application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Profile Data: Fitness goals, experience level, available equipment, training schedule, and injury history provided during onboarding.
  • Body Measurements: Height, weight, body fat percentage, and body part measurements you choose to enter.
  • Progress Photos: Photos you voluntarily upload to track visual progress.
  • Workout Data: Exercises performed, sets, reps, weights, RPE ratings, and workout completion data.
  • Chat Data: Messages you send to SID's AI coaching feature.
  • Form Check Videos: Videos you upload for AI-powered form analysis.
  • Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.

Information Collected Automatically

  • Usage Data: Pages visited, features used, click patterns, session duration, and interaction timestamps.
  • Device Information: Device type, operating system, browser type, screen resolution, and unique device identifiers.
  • Health Data: If you connect Apple Health, Google Fit, or wearable devices, we may receive heart rate, step count, sleep data, and activity metrics with your explicit consent.

3. How We Use Your Information

  • Generate and adapt personalized training programs based on your profile and performance data.
  • Provide AI coaching responses that are contextually relevant to your training history.
  • Analyze form check videos to deliver technique feedback.
  • Track your progress over time through measurements, photos, and performance metrics.
  • Send notifications related to your training (workout reminders, progress updates, program changes).
  • Improve our AI models and Service quality using aggregated, de-identified data.
  • Process payments and manage your subscription.
  • Communicate with you about account updates, product changes, and promotional offers (with opt-out).

4. Data Storage & Security

Your data is stored on encrypted servers hosted by reputable cloud providers (AWS/GCP). We implement industry-standard security measures including:

  • Encryption at rest (AES-256) and in transit (TLS 1.3).
  • Progress photos and form check videos are encrypted with user-specific keys.
  • Role-based access controls limiting internal data access.
  • Regular security audits and penetration testing.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Third parties that help us operate the Service (cloud hosting, payment processing, analytics). They are bound by contractual obligations to protect your data.
  • Aggregated Data: We may share anonymized, aggregated training data for sports science research. This data cannot identify individual users.
  • Legal Requirements: We may disclose data if required by law, regulation, or legal process.

6. Your Rights

You have the right to:

  • Access your personal data stored by SID.
  • Correct inaccurate data in your profile.
  • Delete your account and all associated data.
  • Export your training data in a portable format.
  • Opt out of marketing communications.
  • Withdraw consent for health data integrations at any time.

To exercise any of these rights, contact us at privacy@getsid.ai.

7. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove all personal data within 30 days, except where retention is required by law. Anonymized, aggregated data may be retained indefinitely for research and product improvement purposes.

8. Children's Privacy

SID is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

SID AI

Email: privacy@getsid.ai